FQA

The Vault’s Foundation: Security & Absolute Transparency
We operate on principles of clarity and integrity, ensuring your experience is seamless from discovery to delivery.

• Final Price Guarantee: Every price displayed within our Vault is final and fully inclusive. There are no hidden fees, VAT surprises, or import duties added at checkout or upon delivery. The value you see is the value you pay, guaranteed.

• Global Access, Intelligent Fulfillment: We serve supporters worldwide. Each order is intelligently dispatched from our nearest regional warehouse within the EU, ensuring your prized kit takes the most efficient route to your doorstep, no matter your location.

• Fortified Security Protocols: Your trust and security are paramount. Our platform is fortified with SSL encryption and PCI-DSS compliance, safeguarding every transaction. We accept payments via Credit Cards, Western Union, and Bank Transfer—all processed securely within our system. For your protection, we never handle payments over the phone.

Your Curated Experience: From Acquisition to Arrival
We manage the complexities of global commerce, so you can focus on the passion of collecting and wearing your colors.

• Verified Availability & Controlled Management: Our Vault maintains stock of sought-after kits, though peak demand can deplete key items quickly—real-time status is shown. You retain control with a 1-hour window to cancel, and modifications are possible if requested before the order enters our packing process.

• Tracked, Reliable Conveyance: We utilize fully-tracked shipping services. Deliveries within Europe typically arrive within 7-21 business days, with clear global estimates provided. Upon dispatch, a digital tracking key (number) is sent to you, allowing you to monitor your item’s secure journey.

• Concierge Support: Should you encounter any obstacle in finalizing your acquisition online, our support team is ready to assist via email or live chat, offering guidance or a secure alternative payment link.

The Collector’s Assurance: Our Post-Purchase Commitment
We stand behind every item that leaves the Vault with a fair and clear policy.

• Condition-Based Return Policy: Items may be returned within 30 days of delivery, provided they are in pristine, unworn condition with all original tags attached. While customers are responsible for the cost of return shipping for non-faulty items, we charge no additional handling fees and process refunds promptly to your original payment method.

EPL Kit Vault is for those who view their kit as more than apparel. It is a commitment, a collectible, and a symbol of pride. We provide the secure, reliable, and transparent service that such devotion demands.

Secure Your Colors. Preserve Your Passion.